How to import orders via CSV or Excel on uAfrica
You are able to import orders using a CSV file on uAfrica to save you the time and effort of creating manual orders. To import orders with a CSV or Excel file, navigate to Orders in the left navigation panel and click on “Import Orders”. Select the “Import CSV” option from the dropdown menu and add your files. Once the file has been added, the orders will be created. If you have errors in the file that you have imported, the system will flag this or show you errors. These errors will then have to be resolved before the order can be created.
You can also download a template that will show you how the files should look.
Creating a manual order on uAfrica
uAfrica allows you to create your own orders, instead of having the orders pull through automatically from you Sales Channels. This video tutorial shows you, step by step, how to create a manual order on uAfrica. To create a manual order, navigate ...
Import order notes
SHOPIFY Order notes will import into uAfrica automatically from Shopify. WOOCOMMERCE Import order notes made on your WooCommerce sales channel to the order details on uAfrica on a per order basis. This option is located in the settings of each ...
How to fulfill an order on uAfrica
This video tutorial shows you, step by step, how to fulfill orders on uAfrica. Navigate to Orders in the left navigation panel and open an unfulfilled order that you would like to complete, by either clicking on the the order number or the “More ...
How to bulk fulfill orders on uAfrica
If you have a lot of orders to fulfill, you can speed up this process by using the bulk fulfillment feature. To bulk fulfill orders, navigate to Orders in the left navigation panel and select the orders you would like to fulfill by using the small ...
Creating a shipment
uAfrica allows you to create a shipment without an order. This means that you can still fulfill your orders as usual, but you can also ship a parcel from point A to point B without an order. This video tutorial shows you, step by step, how to create ...