Zebra label printer setup & installation

Zebra label printer setup & installation

To print shipping labels using your Zebra label printer the “Zebra Label Printing” feature has to be enabled on your uAfrica.com account. Activate this for your account in your Settings, under Waybills > Enable sticker label printing (requires compatible Zebra label printer).

1. Zebra Label Printer
uAfrica users are responsible to buy and install their own printers. uAfrica can offer telephonic support in terms of installation if required. All printers supported by Zebra Browser Print can be used. We recommend and have tested the following models: GK420T, ZD230, ZD421. 
Please note that the GK420D has been discontinued. 
Preferred Supplier: Roan Systems
Contact details: 0823223784 | daniel@roan.co.za

2. Sticker Waybills
uAfrica users are responsible for buying their own sticker labels and ensuring that they have sufficient stock levels.
Sticker labels size and type: B- XB-CON0001.
THERMAL WAYBILL outside 150mm X 102mm and inside peel section 124mm x 84mm.
Supplier: The supplier for the sticker waybills is Forms Media Johannesburg, where the waybills are custom-made based on our relevant courier specific requirements.
Forms Media Johannesburg
Contact number: +27 (0)11 229 1300 | Sales: +27 (0)11 614 4467 | Accounts: +27 (0)11 614 8017
Contact person: Rocky Anderson (Direct Number: 011 229 1374)

3. Zebra Browser Print application
For Windows, download:
For Mac, download:
The application supports the following operating systems and browsers:
Windows 7, Windows 10 or Mac OSX
Internet Explorer v11 or later, Chrome v51 or later, or Safari


USB: Connect the Zebra label printer to your PC/Mac using a USB cable and power it on. Windows/OSX will automatically install the required drivers. No additional driver installation is required.


LAN (if supported): Connect the Zebra label printer to your local network (LAN) using a network cable and power it on. Make sure your network is configured to automatically assign IP addresses (DHCP) or refer to your printer manual for instructions on how to manually configure your printer’s IP address.

Download the Zebra Browser Print application for your specific operating system:

Once the Zebra Browser Print is installed, open and run the application

When prompted, accept the “Browser Print End User License Agreement” 

To enable secure communication between your printer and browser, a security exception needs to be added to your browser. When prompted, click OK.

Depending on your browser (Chrome was used in this example), you will be shown a security warning. Click “Advanced” and “Proceed to localhost”.  If the exception was added successfully, you will see a message reading “SSL Certificate has been accepted. Retry connection.” When asked if “localhost” should be added to the “accepted hosts list”, click “Yes”. 

Right-click the Zebra Icon in your taskbar and click on “Settings”.

USB: Right-click the “Change” button next to “Default Devices.” Select your printer from the “Device” list (It will have a nondescript number, ie: 28J104800645). In most cases your printer will be preselected. Click “Set”.

LAN (if supported): Check the “Broadcast Search” option and click the “Change” button next to “Default Devices.” Select your printer from the “Device” list (ie: Wired( In most cases your printer will be preselected. Click “Set”.

Log into your uAfrica.com account and go to a previously fulfilled order. Select “Print Label” from the shipping label dropdown. You will be asked to allow “https://www.uafrica.com” access to the Zebra printer. Click “Yes” to complete the configuration and print your shipping label.

After printing your first shipping label, you need to make sure that the alignment of the sticker is correct – in other words, that all the information is visible on the sticker and that nothing is cut off on the sides. If this is not the case, then it will require you to recalibrate the label printer by holding in the feed button: the LED light will blink once (keep holding the button), will blink twice (keep holding), will blink 3-times (keep holding), until it blinks four times. Only then can you let go of the button. The printer will then automatically feed a few stickers to calibrate and the alignment should be correct.

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